Terms & Conditions

Last updated on 05-09-2024 14:58:33

These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between VNRK METALS INDIA PRIVATE LIMITED, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).

By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

The use of this website or availing of our Services is subject to the following terms of use:

 To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.

 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of our Services and the websiteis solely at your own risk and discretion.. You are required to independently assess and ensure that the Services meet your requirements. The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.

You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.

You agree to pay us the charges associated with availing the Services.

You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.

You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.

You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the us for the Services.

You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). In case you do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund.

 Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.

These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in BANGALORE NORTH, Karnataka

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Privacy Policy for Vgroupexport

Last Updated: [05-09-2024]

Vgroupexport (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [www.vgroupexport.com] (“Website”).

1. Information We Collect
a. Personal Information:
We collect personal information you provide to us directly, such as your name, email address, phone number, billing address, and payment information when you place an order or contact us.

b. Non-Personal Information:
We collect non-personal information automatically when you visit our Website, such as your IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information
We use the information we collect for the following purposes:

To Process Orders: To process your orders, manage payments, and provide customer support.
To Improve Our Services: To analyze website usage and improve our products and services.
To Communicate with You: To respond to your inquiries, send order updates, and provide marketing communications (with your consent).
To Ensure Security: To monitor and enhance the security of our Website and services.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Protection and Security
We take data protection seriously and use industry-standard measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience and analyze usage. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Website.

6. Your Rights
You have the right to:

Access the personal information we hold about you.
Request corrections to your personal information if it is inaccurate or incomplete.
Request deletion of your personal information, subject to legal obligations.
Opt out of marketing communications at any time.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with the updated date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [info@vgroupexport.com]
Phone: [+91-73966-11815]